How this service works

We think you should know exactly who you're dealing with, especially at a time like this.

Who we are

Pet Cremation Bristol is an independent service that connects Bristol pet owners with a trusted independent crematorium. We don't carry out cremations ourselves.

We don't carry out cremations, we don't have a crematorium and we don't have premises that you can visit. We provide clear information about pet cremation in Bristol and pass your enquiry to a crematorium that can help.

Who carries out the cremation

We are in the process of agreeing a partnership with an independent pet crematorium in the area. Until that is in place, if you call or send a request, you will be talking to us. We will help you understand your options, and we will always tell you the name of the crematorium before passing your details to anyone.

How your enquiry is passed on

• Phone calls to 0117 463 3838 are put through to us. Our number is provided by a telephone service called Twilio, which logs the date, time and length of each call so we can see how many calls the site produces. Calls are not recorded. If nobody can answer, you may be asked to leave a voicemail message.
• Callback requests sent through our form are emailed to us so that someone can call you back. Read our privacy policy for how your details are handled.

How we are paid

You don't pay us anything. Once our partnership is in place, we will be paid by the partner crematorium for promoting their service and passing on enquiries, either as a monthly fee or a fee per enquiry. The price you pay for a cremation is set by the crematorium.

Reviews and prices

We don't publish reviews or star ratings of our own. Prices on this site are typical UK ranges from published sources, with the source and date shown. They are not quotes.

Questions or complaints

If you have a question about this service, or something hasn't gone as you'd hoped, please email [email protected] or use our contact page.